A couple in their sixties riding bicycles by the sea

Stem cell therapy in Cancún, Mexico

What have you stopped doing because of the pain?

That is where the first call starts. A specialist physician reads your records and determines whether you are a candidate, with a program personalized for your condition.

Your medical review

Free, with no obligation. Treatment is quoted separately, in writing, before you travel.

Who reviews your case

A team of licensed specialist physicians, led by our Medical Director.

Where your treatment takes place

Cancún, Mexico, inside a licensed medical center.

What we treat

Three areas of regenerative care.

Joints & movement

Osteoarthritis of the knee, hip or shoulder, rheumatoid arthritis, degenerated discs and sports injuries that have not healed.

Brain & nervous system

Parkinson’s, Alzheimer’s, stroke, multiple sclerosis, ALS, autism and cerebral palsy, always planned with your treating physician.

Whole-body health

Autoimmune conditions, healthy aging, skin renewal and sexual wellness.

What you actually get

An opinion about your case — not a brochure about ours.

You send the imaging and reports you already have. A licensed physician reads them and writes you a short opinion: what he sees, whether this can reasonably be considered for you, and what he cannot tell you.

01

What the images show

Your MRI, X-ray or CT read in plain language. Most people have never had anyone walk them through their own imaging.

02

Whether you are a candidate

The specialist’s determination for your case, with the reasoning behind it, in a letter you can share with your own physician.

03

What the evidence shows

What the published evidence reports for your condition, and exactly where that evidence stops. No outcome is promised here or anywhere else.

See the whole process, step by step

Why we start there

Nobody wants a cell therapy.

People want to sleep through the night, get off the floor without help, walk the dog, go back to work, or not have a joint replaced at sixty-one. Which one it is changes what the physician looks for in your images — and whether he tells you this is worth considering at all.

So the first call is not a sales call. It cannot be: there is no opinion yet. It is twenty minutes of questions, it costs nothing, and whoever is making this decision with you is welcome on it.

Safety

A safe place, with backup for anything your care requires.

Your treatment takes place inside a licensed medical center, with a team of health professionals and every resource of the center at hand.

  1. The team. Physicians, nurses and clinical staff who work in the center every day.
  2. The backup. Emergency equipment, monitored observation beds and inpatient care, all in the same building.
  3. The cells. Certified cells from a cell bank licensed by COFEPRIS, with the certificate of analysis for the specific lot used in your treatment.

See the center

Who would treat you

You will know their names before you land.

Every physician involved in your care is named, licensed, and verifiable in Mexico's public registry of professional licenses.

Dr. Fernando Arturo Santos Johnson

MD, Universidad Anáhuac — regenerative medicine physician.

Reads your records, writes the assessment, and decides whether you are a candidate.

[Treating physician]

[specialty] · cédula [number]

Performs the image-guided application and the pre-travel medical review.

Who we are

Where

Reception of the medical center in Cancún where Medgenik operates
Map of Cancún showing the building on Avenida Bonampak, Supermanzana 4-A

Av. Bonampak, Mz. 1 Lote 4C-2, Piso 7 · Supermanzana 4A, Cancún, Quintana Roo 77500, Mexico.

More information about the center

Questions

The six that people actually ask.

How do I know whether I am a candidate?

A specialist physician reviews your records and imaging and determines whether you are a candidate before anything is proposed. Most people who ask are adults living with joint pain or wear who want to understand their options before considering surgery. The review costs nothing and carries no obligation. If you are a candidate, you receive a program personalized for your condition.

What is actually being administered?

Allogeneic stem cell therapy — [cell type & source] — obtained from a cell bank licensed by COFEPRIS, Mexico's health authority. The preparation and dose are set by your protocol and explained during your medical review.

You receive the paperwork behind it: the bank's sanitary license, donor screening records, and the certificate of analysis for the specific lot used in your procedure.

How long do I need to stay in Cancún?

Most protocols are three to four days, including your final assessment, the procedure and observation. Your coordinator confirms the exact schedule before you book flights.

Will my insurance cover this?

Almost certainly not — U.S. and Canadian insurers do not typically reimburse elective regenerative care abroad. We provide complete itemized documentation for your records and for any HSA or FSA claim you choose to pursue, but we never suggest that reimbursement is likely.

Can I speak with the physician before I commit?

Yes. A video consultation with the treating physician is part of the review, before any payment and before any travel is booked.

Every question we are asked

Before you book anything

Am I a candidate?

Every case is read by a credentialed physician, together with the imaging and reports you already have. The specialist determines whether you are a candidate and explains it in plain language.

  1. A call with our specialists to understand your case and answer your questions.
  2. A credentialed physician reviews your case — name and license number published.
  3. You receive a recommendation for your case: what the images show, what can reasonably be considered, and what it cannot tell you.
  4. Nothing is charged for the review, and nothing commits you to traveling.
What would you like our specialists to review?

Three questions, about 30 seconds. No contact details until the end.

Joints & movement

Brain & nervous system

Whole-body health

Has a doctor suggested a joint replacement?
Has a physician diagnosed the condition?
Who is this for?

Age helps the physician prepare the review. It doesn’t decide anything on its own.

How can our specialists reach you?
Best way to reach you

Nothing is charged for the review. Your answers go only to our medical team, never to advertisers.

Prefer to talk? Call +1 (857) 575-6330 or text us · Monday–Saturday, 8:00–19:00 EST

Request a consultation