Your journey

Five steps, in order, with no surprises in between.

From the first message to your 90-day check-in, one bilingual coordinator stays with your case. You will always know what the next step is and what it costs.

01
Apply

A short confidential form. A bilingual patient coordinator responds within one business hour, Monday to Saturday.

02
Medical review

You share your records and imaging through a secure link. A licensed physician reviews them and tells you plainly whether you are a candidate.

03
Protocol & written quote

A written protocol, a fixed all-inclusive price and available dates. No deposit is required to receive it and no decision is asked for on the call.

04
Your days in Cancún

Airport pickup, hotel coordination, final assessment, informed consent, the procedure at the medical center, and observation. Typically three to four days.

05
Follow-up at home

Structured check-ins at 30 and 90 days with your coordinator and the treating physician, repeating the measurements taken at baseline.

Getting here

Closer than most of the United States.

Cancún International is Mexico's second-busiest airport, with nonstop service from cities across North America and Europe. For most of our patients the flight is shorter than a domestic connection to a major U.S. medical center — and you recover somewhere worth recovering.

Approximate nonstop flight times. Schedules vary by season and carrier; your coordinator will help you plan around your treatment dates.

New YorkJFK / EWR3h 55m
BostonBOS4h 15m
PhiladelphiaPHL3h 50m
WashingtonIAD / DCA3h 45m
CharlotteCLT3h 20m
AtlantaATL2h 50m
MiamiMIA1h 35m
TorontoYYZ4h 05m
MontréalYUL4h 20m

And this is what you walk into.

Your coordinator meets you here and stays with you through the procedure and both follow-up consultations — the same person, from your first message to your ninety-day check-in. Not a call centre, and not a different name every time you write.

Reception at Mayan Medical Group, seventh floor
Reception The same coordinator, start to finish Seventh floor. She meets you here and stays with you through both follow-ups.
The Caribbean coast at Cancún, Quintana Roo, México
Where you recover Three to four days on the Caribbean Your coordinator arranges the hotel and the transfer. The recovery happens here.

Investment

One price, in writing, before you travel.

Medical travel goes wrong when the number changes after you land. Your quote is issued after the medical review, it is all-inclusive of care, and it does not move.

Focused protocol
By consultation

Single-region, image-guided application. Consultation, procedure, one night of observation and structured 30- and 90-day follow-up.

Extended protocol
By consultation

Multi-region or systemic protocol. Adds a baseline laboratory panel, extended observation and a second physician review before discharge.

Comprehensive program
By consultation

For candidates whose review indicates a longer, staged program. Priced individually after the medical review — never before it.

Every price includes — airport transfers, medical center and facility fees, physician fees, all medication during your stay, your bilingual coordinator, and both follow-up consultations.

Not included — flights and hotel. Your coordinator holds negotiated rates at partner hotels near the medical center and will book on your behalf at cost, with no markup.