Questions patients actually ask
No. Cellular and regenerative therapies are not approved by the FDA for most indications. That is precisely why treatment takes place in México, under COFEPRIS regulation, and why we will not describe any therapy as a cure. If a clinic tells you otherwise, that is the moment to walk away.
Yes, when the facility, the sourcing laboratory, the treating physician and the advertising each hold their own COFEPRIS authorization. Those are four separate permissions. Ask any clinic to show you all four — ours are on file and we will put copies in your hands, for your own case, before you commit to anything.
A licensed physician reviews your records and imaging before anything is proposed. Some people are told no. That review costs nothing and carries no obligation, and you receive the physician's assessment in writing either way.
Allogeneic stem cell therapy — [cell type & source] — obtained from a cell bank licensed by COFEPRIS, México's health authority. The preparation and dose are set by your protocol and explained during your medical review.
You receive the paperwork behind it: the bank's sanitary licence, donor screening records, and the certificate of analysis and viability for the specific lot used in your procedure. You should not have to ask for those, and you should be wary of anywhere that will not hand them over.
What we will not do is promise you a result. Cell therapy is not FDA-approved for most indications, and any program that tells you otherwise — or guarantees an outcome — is not being straight with you.
Most protocols are three to four days in Cancún, including your final assessment, the procedure and observation. Your coordinator confirms the exact schedule before you book flights.
You are in a licensed medical center with operating theatres, anesthesia and inpatient beds, staffed around the clock. This is the entire reason Medgenik was built inside Mayan Medical Group rather than in a standalone office.
Almost certainly not — U.S. and Canadian insurers do not typically reimburse elective regenerative care abroad. We provide complete itemized documentation for your records and for any HSA or FSA claim you choose to pursue, but we never suggest that reimbursement is likely.
Yes. A video consultation with the treating physician is part of the review, before any payment and before any travel is booked.